Privacy Policy

Privacy Policy

By submitting your phone number and email you are providing express written consent for this company, its affiliates, agents, and service providers to contact you at that number regarding products or services, including via autodialed and/or prerecorded or artificial voice calls and text messages (SMS and MMS), or email even if your telephone number is a cellular number or on a corporate, state, or the National Do Not Call Registry (DNC) or other do not contact list. You may opt-out at any time by emailing us a Do Not Call Request. Your consent is not required or a condition of any purchase. Message and data rates may apply. You also consent to our SMS terms, Privacy Policy and Terms of Use. By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.

CRS Roofing & Guttering (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other way. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect
We may collect information about you in a variety of ways, including:

Personal Information: When you contact us, request services, or subscribe to our newsletter, you may provide us with personal information such as your name, email address, phone number, and mailing address.

Payment Information: If you make a purchase or request a service that requires payment, we will collect your payment information, which may include your credit card number and billing address.

Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, access times, and pages viewed.

Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information
We may use the information we collect for various purposes, including:

To Provide Services: We use your information to process your requests, manage your account, and deliver the services you request.

To Improve Our Services: We analyze usage data to understand how our website is being used, allowing us to improve the functionality and user experience.

To Communicate with You: We may use your contact information to communicate with you about your inquiries, service updates, or promotional offers, unless you opt out.

To Comply with Legal Obligations: We may use your information as required by law or to respond to legal requests.

3. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processors, data analysis, and marketing services. These vendors are authorized to use your personal information only as necessary to provide these services.

Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes or to protect the rights, property, or safety of CRS Roofing & Guttering, our customers, or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights
You have rights regarding your personal information, including:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or incomplete.

Deletion: You may request the deletion of your personal information, subject to certain exceptions, such as compliance with legal obligations.

Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

6. Third-Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by CRS Roofing & Guttering. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by posting a notice on our website or by other means. Your continued use of our services after such changes will constitute your acceptance of the new Privacy Policy.

8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

9. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your information is no longer needed, we will securely delete or anonymize it.

10. International Transfers
If you are accessing our site from outside the United States, please be aware that your information may be transferred to and stored in the United States. The data protection and privacy laws in the United States may not be as comprehensive as those in your country. By using our services, you consent to the transfer of your information to the United States.

11. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to request information about the categories and specific pieces of personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information.

12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your rights, please contact us at:

CRS Roofing & Guttering
Email: crsroofing03@gmail.com
Phone: (865) 755-4785

13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Tennessee, USA. Any disputes arising under or in connection with this Privacy Policy shall be resolved in the courts located in [your county], Tennessee.